TD Bank heats up small business lending

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TD Bank hosted a rooftop reception in Washington July 19 to announce a stepped-up small business lending campaign in the region under the leadership of Regional President Brian Monday and Senior Vice President Richard Bradshaw, the bank’s SBA chief.

Bradshaw is an experienced lender and business builder who has been growing TD’s franchise lending program. It’s part of the bank’s strategy to outrun its larger competitors.

TD is integrating service lines to maximize efficiency and capacity for business and personal clients. “It’s 1 + 1 = 4,” said Bradshaw, who parachuted in to Washington to join executives, bank clients and the media for the announcement. “We love franchising because these are entrepreneurs who get it and can take advantage of our range of services,” Bradshaw said.

He noted that TD Bank’s “ultra customer service” and retail orientation are convenient for franchise owners as well. “Small businesses don’t stop on the weekends,” he said. So TD Bank is open seven days a week, with doors open until 8:00 pm in many markets, with 24-hour customer service. Calling the branches “stores,” the company embraces a retail, customer-friendly culture, including coin machines for kids and water bowls for dogs in its branches.

Though a southern California native, Bradshaw is not a stranger to Washington. He is active in the National Association of Government Guaranteed Lenders (NAGGL), attending the very first IFA/NAGGL meet-and-greet when IFA’s Credit Access Campaign launched last year. Bradshaw also sponsored this year’s “VetFran/Lender” reception at the IFA Convention in Orlando. VetFran is close to his heart: the former Commander for the U.S. Navy Reserve served five years of active duty as a Captain in the U.S. Air Force and graduated from the U.S. Air Force Academy before earning an MBA at Pepperdine University.

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